Lead capture and assignment
Every enquiry captured, validated and owned within minutes.
The problem
Enquiries arrive through forms, email and LinkedIn, but there is no consistent owner or response time. Some are never followed up at all.
Expected business outcome
Faster, consistent first responses and a clear owner for every lead.
Outcomes depend on your data and adoption; we measure against an agreed baseline.
Automated workflow
- 1Capture form, email or ad leads
- 2Validate and normalise fields
- 3Detect duplicates against CRM
- 4Assign by territory, capacity or round-robin
- 5Create a follow-up task with an SLA
- 6Notify the owner in Teams or Slack
Integrations
- HubSpot
- Website forms
- Outlook / Gmail
- Teams / Slack
KPIs we measure
- Median first response time
- % of leads contacted within SLA
- Unassigned lead count
- Duplicate rate
Typically delivered in Lead Recovery Pilot · £2,500 starting price, fixed scope
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